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Donation Information

01. Donation Information
SUPPORT JUSTSILKROAD

Donations are an optional way to support justSilkroad and help us to keep the server online.
In return, you receive Purchased Silk, which can be used for available in-game features and items.

We currently offer two payment methods: HipoPay and HipoCard.


02. HipoPay
PURCHASE A SILK PACKAGE

HipoPay allows you to purchase Silk through our available donation packages.

How it works
  • Select HipoPay as your payment method.
  • Choose one of the available Silk packages.
  • Complete your payment through our payment provider, with multiple payment options such as credit/debit cards, Google Pay, Apple Pay, and more (depending on your country).
  • Once your payment is successfully processed, the corresponding Silk amount will be credited to your account.
You receive the Silk amount displayed in your selected package.


03. HipoCard
REDEEM AN E-PIN CARD

HipoCard allows you to purchase an E-Pin card of your preferred value and redeem it directly on our website.

How it works
  • Purchase a HipoCard E-Pin from an authorized seller.
  • Select HipoCard as your payment method on justSilkroad.
  • Enter your E-Pin code and secret.
  • Redeem your card to receive the corresponding Silk amount.

IMPORTANT – PLEASE READ BEFORE REDEEMING
Your entire E-Pin card value will be redeemed in a single transaction!
  • The full value of your card is converted into Silk according to our configured exchange rates.
  • Partial redemption is not possible.
  • Any unused card balance cannot be saved for a later redemption.
  • Please make sure you want to redeem the entire card value before submitting your E-Pin.

Once successfully redeemed, the E-Pin cannot be used again.


04. Important Notes
BEFORE MAKING A DONATION
  • Make sure you are logged into the correct justSilkroad account before donating.
  • Silk is credited to the account used for the donation.
  • Always check the displayed Silk amount or applicable exchange rate before completing a payment.
  • Successfully processed donations for digital goods are generally non-refundable, subject to applicable law.
  • If a payment succeeds but your Silk is not credited, please contact our support team with your transaction details.
Donations are entirely optional and help support the continued operation of justSilkroad.